🎯 SKILL PROBING & MASTERY RADAR

Workforce Competency Matrix

Granular skill benchmarks derived from live AI simulation transcripts, objection handling, and procedural compliance assessments.

EmployeeDepartmentAvg ScorePass RateViolationsSOP ComplianceObjection HandlingTechnical AccuracyCustomer EmpathySLA AdherenceEscalation Protocol
D
Demilade Adeleke
Senior Sales Executive
Sales & Commercial94%100%096%92%95%98%90%93%
I
Ibrahim Danjuma
Solar Diagnostics Lead
Engineering & Field88%92%091%80%97%84%89%87%
C
Chidinma Okafor
Account Support Specialist
Customer Success91%95%094%88%86%99%93%96%
E
Emmanuel Babatunde
Junior Sales Representative
Sales & Commercial71%68%⚠️ 264%68%76%82%70%66%