🎙 REAL-TIME AI ROLEPLAY & SIMULATION

Practice the job, not just the lesson.

Confront dynamic AI personas with real human personalities, hidden objections, and emotional triggers. The UAI evaluator listens in real time and grades staff directly against your published SOP criteria.

Alhaji Musa Danjuma
● Intermediate
CAC Corporate Registration

Alhaji Musa Danjuma

Managing Director, Horizon Agro-Allied Ltd
Mood
Pragmatic & Urgent
Constraint
High (Needs immediate certificate for corporate export bank account)
⚠️ Hidden Trap: Wants to ensure name reservation will not be rejected and that directors NIN details are processed securely under NDPR.
Evaluated against: SOP-SALES-CAC (Online CAC Registration Funnel)
Brenda Osei
● Hard
Customer Service

Brenda Osei

Enterprise Client Account Holder
Mood
Furious & Impatient
Constraint
Critical Escalation
⚠️ Hidden Trap: Customer support failed to return 3 previous phone calls; is threatening to pull the contract.
Evaluated against: SOP-CS-04 (De-escalation & Incident Response)
Kofi Mensah
● Advanced
B2B Sales & RFP

Kofi Mensah

Senior Procurement Lead, Telco Infra
Mood
Analytical & Cold
Constraint
Medium (Vendor selection cycle)
⚠️ Hidden Trap: Comparing unit pricing with 4 Chinese suppliers; cares deeply about spare parts availability.
Evaluated against: SOP-COMM-01 (Enterprise Pricing & SLAs)
Dr. Folashade Adeleke
● Advanced
Audit & Compliance

Dr. Folashade Adeleke

External Regulatory Auditor
Mood
Formal & Inquisitive
Constraint
Statutory Audit
⚠️ Hidden Trap: Looking for non-compliance with data residency policies in customer records.
Evaluated against: SOP-COMP-09 (Data Governance & Auditing)
Tunde Bakare
● Beginner
Operations

Tunde Bakare

Field Service Dispatcher
Mood
Pragmatic & Hurried
Constraint
High (Vehicle breakdown on route)
⚠️ Hidden Trap: Needs rapid emergency dispatch override without waiting for manager email sign-off.
Evaluated against: SOP-OPS-11 (Field Incident Response)
Zainab Umar
● Intermediate
Retail & Merchandising

Zainab Umar

Franchise Store Supervisor
Mood
Friendly but Overwhelmed
Constraint
Medium (Inventory variance detected)
⚠️ Hidden Trap: Suspects internal stock shrinkage but worried about causing team friction.
Evaluated against: SOP-RET-03 (Inventory Reconciliation)